Module 3 - Lead Management
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So, you've got an amazing lead on a potential new client ... what now?
Every businesses sales cycle is different, but one thing is for sure; many of these cycles can be dramatically reduced with the appropriate lead management process in place.
Our Lead Management module will equip you with the knowledge and know-how to map your prospect's journey with you, maximise your time and reduce your sales cycle to convert your prospect into client faster than ever before.
Focusing on key themes such as customer experience, CRM management, ascertaining and aligning expectations and touchpoints this module will help you manage your leads and processes more efficiently and more effectively; leading you to a higher conversion rate and robust long-term relationships.
Learning Objectives:
- How to manage your active leads
- Taking a connection from Lead to Customer
- How to reduce your Sales Cycle and maximise your active engagement time
- Converting leads
